Haymack Auto Glass & Upholstery Ltd., operating as Haymack Glass ("Haymack Glass," "we," "our," or "us"), is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website, request a quote, book an appointment, or use our services.
We collect the personal information you voluntarily provide to us, including your name, email address, telephone number, vehicle information, and any details required to provide an estimate, schedule a service, or process an insurance claim. If you request assistance with an ICBC or private insurance claim, we may also collect information necessary to communicate with your insurer and complete the claim on your behalf.
We also collect limited technical information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.
We use your personal information to respond to inquiries, provide estimates, schedule appointments, perform requested services, process payments, assist with insurance claims, communicate with you regarding your service, improve our website, and comply with legal and regulatory requirements. We do not sell or rent your personal information.
Our website uses cookies to improve functionality, analyze website traffic, and enhance your browsing experience. We use Silktide Cookie Consent to allow you to manage your cookie preferences. You may accept, reject, or customize non-essential cookies at any time through the Cookie Settings available on our website.
We may share your personal information with trusted service providers, payment processors, insurance companies, ICBC, suppliers, or other parties involved in providing the services you have requested. We may also disclose information where required or permitted by law.
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
You may request access to or correction of your personal information by contacting us. You may also withdraw your consent to certain uses of your information where permitted by law, although doing so may affect our ability to provide requested services.
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Haymack Glass
Email: langley@haymackglass.com
Phone: 604-530-0309
