Dealing with damaged auto glass is inconvenient enough. Haymack Glass helps simplify the insurance process by assisting with your claim, confirming available coverage, arranging approval when required, and billing participating insurers directly.
From a small windshield chip to a complete glass replacement, our team will explain your options and help move the claim forward so you can get back on the road with minimal disruption.
As an ICBC Repair Network glass facility, Haymack Glass can assist with eligible ICBC windshield repair, windshield replacement, and other auto glass claims.
We can help with:
In many cases, the claim can be handled directly through our shop without additional paperwork or a separate visit to an ICBC claim centre.
Haymack Glass also works with many private insurance providers, including BCAA and Family Insurance, as well as vehicle fleet management companies operating throughout British Columbia.
The exact claims process varies by insurer and policy. Our team can contact your insurance provider, confirm the available coverage, obtain authorization when required, and arrange direct billing where permitted.
To help us process your claim, please have the following information available:
Not sure whether your glass damage is covered? Contact us with your vehicle and insurance information, and we will help you determine the next step.
A small stone chip may be eligible for repair without a deductible when the vehicle has valid ICBC Comprehensive coverage and the damage meets ICBC’s repair criteria.
Eligibility depends on factors such as the chip’s size, depth, location, and overall condition. Our technicians will inspect the damage and determine whether it can be safely repaired or whether windshield replacement is required.
Repairing a chip early can help prevent it from spreading into a larger crack and may avoid the need for a complete windshield replacement.
When glass cannot be safely repaired, Haymack Glass can help coordinate an eligible replacement claim.
Depending on your coverage, a deductible or other customer-paid amount may apply. Before beginning the work, we will review the claim information with you and explain any known costs.
Our replacement services include windshields, door glass, rear glass, quarter glass, vent glass, and other automotive glass.
From the initial inspection through the completed repair or replacement, Haymack Glass manages the process with clear communication and professional workmanship.
Our goal is to reduce paperwork, avoid unnecessary delays, and make your auto glass insurance claim as straightforward as possible.
Contact Haymack Glass to have your windshield or auto glass damage assessed. We will review the damage, discuss your insurance options, and schedule your service at a time that works for you.
To help us process your claim, please have the following information available:
